Terms & Conditions of Sale – CERVA By Alba
1. Purpose
These Terms and Conditions of Sale govern all sales made through the CERVA By Alba website.
By placing an order, you agree to be bound by these Terms and Conditions without reservation.
2. Seller Information
CERVA By Alba
Email: Albateamgroup@gmail.com
3. Products
We make every effort to ensure that product descriptions are accurate and up to date.
However, CERVA By Alba shall not be held liable for any errors or omissions.
Product images are for illustrative purposes only and may differ slightly from the actual product.
4. Prices
All prices are displayed in British Pounds Sterling (£ GBP) and include applicable taxes where required.
CERVA By Alba reserves the right to modify prices at any time. The applicable price is the one displayed at the time the order is placed.
Shipping costs are clearly indicated before order confirmation.
5. Orders
An order becomes final once payment has been successfully completed.
CERVA By Alba reserves the right to cancel any order in the event of:
- A previous dispute with the customer;
- Non-payment;
- Suspected fraud or unauthorized activity.
6. Payment
Payment is due immediately upon ordering.
Accepted payment methods include:
- Credit or Debit Card
- PayPal
- Apple Pay
- Google Pay
- Klarna
- Installment payments (where available)
All payments are processed through secure payment gateways.
7. Delivery
Orders are typically processed within 1 to 3 business days.
Delivery times vary depending on the destination and shipping method selected.
In the event of a significant delay, customers may request order cancellation in accordance with applicable consumer protection laws.
8. Right of Withdrawal & Returns
Customers have the right to return products within 14 days of receiving their order.
Returned products must be:
- Unused;
- In their original packaging;
- In resalable condition.
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
Refunds will be issued within 14 days of receiving and inspecting the returned item.
9. Returns & Refunds
If a product arrives damaged, defective, or significantly different from its description, CERVA By Alba will offer a replacement or a full refund.
10. Legal Guarantees
Customers benefit from all statutory consumer rights applicable under United Kingdom consumer law.
Nothing in these Terms affects your legal rights.
11. Limitation of Liability
CERVA By Alba shall not be liable for any misuse of the products.
Our liability shall be limited to the value of the order placed by the customer.
12. Personal Data
Personal information collected through the website is necessary for processing orders and providing customer service.
In accordance with applicable data protection laws, including the UK GDPR, customers have the right to access, correct, or delete their personal data.
For any privacy-related requests, please contact:
13. Intellectual Property
All content on this website, including text, images, logos, graphics, and designs, is the exclusive property of CERVA By Alba.
Any reproduction, distribution, or use without prior written permission is strictly prohibited.
14. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
15. Disputes
In the event of a dispute, both parties agree to seek an amicable resolution before initiating legal proceedings.
If no resolution can be reached, the courts of England and Wales shall have exclusive jurisdiction.
16. Contact
Customer Support – CERVA By Alba
Email: Albateamgroup@gmail.com