Your Questions Answered

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How long should I use it for each session?

Begin with 2–3 minutes to allow your neck to adjust comfortably.

Gradually increase your sessions to 10 minutes as you become more comfortable.

For best results, most users use CERVA for 10 minutes once a day, ideally in the evening while relaxing or watching TV.

Is it suitable for older or sensitive necks?

Yes. CERVA is made from medical-grade foam that provides gentle yet supportive pressure for a comfortable experience.

If you've recently had neck surgery or have a medical condition affecting your neck, we recommend consulting your healthcare professional before use.

How quickly will I notice results?

Many users feel a sense of tension relief after their first session.

Visible improvements in posture, including a reduction in the appearance of a neck hump, typically become noticeable after 2–4 weeks of consistent daily use.

What if it doesn't work for me?

We stand behind CERVA with a 30-day money-back guarantee.

If you're not completely satisfied, simply return your order within 30 days of delivery for a full refund. No hassle, no complicated process.

Material & Size

Premium Quality: Crafted from 100% medical-grade foam with a hypoallergenic, BPA-free finish. Its medium firmness delivers comfortable, targeted support while helping avoid excessive pressure. Anti-slip base pads keep the tool securely in place on any flat surface.

Dimensions:

  • Size: 10" L × 4.5" W (Medium)
  • Ergonomically designed to target the suboccipital pressure points at the base of the skull.
  • Compact and lightweight, making it ideal for use at home, in the office, or while travelling.

Shipping & Returns

Shipping

  • We process all orders within 1–2 business days. Estimated delivery is 8–10 business days. As soon as your order has been dispatched, you'll receive a confirmation email with your tracking details.

Returns

  • We're confident you'll love your CERVA Neck Release Tool. If you're not completely satisfied, you can return your order within 30 days for a hassle-free refund, in accordance with our return policy.